Track every call. Shape every conversation.
Choose Pulse for call tracking, inbound routing and real-time bidding. Choose Signal for inbound and outbound Voice AI and customer messaging. Explore each product to find the right starting point for your team.
Track inbound calls and route them with static rules, IVR or real-time bidding.
Explore PulseAI voice, messaging, and call intelligence for customer engagement.
Explore SignalA planned managed marketplace to extend beyond your own network.
Explore FloorlineA call can be something your business buys, something your business sells, or the start of a customer relationship. Those situations share a channel, but not the same responsibilities. A network operator must coordinate trading partners; a customer team must handle questions and follow-up; a buyer seeking new sources must assess marketplace participation. Choosing technology before identifying that responsibility can leave important work unowned. Teldrip gives these needs distinct starting points, so your team can discuss the operating model, people, and commercial questions that belong to its actual business.
Understand where calls originate and how they reach the intended team or buyer. Evaluate source tracking, static routing, IVR and real-time bidding against a representative customer journey. Private-network operators can also explore workflows involving their own publishers and buyers.
Explore AI voice and customer engagement around the work your sales and service teams already own. Discuss how Signal's voice agents, messaging, campaigns, and call quality could fit your intended workflow, and confirm AI-agent scope, channel availability, and packaging.
Consider a managed marketplace when your business needs relationships beyond its own network. Planned Floorline combines monthly membership with a marketplace fee supporting publisher vetting, fraud management, and operations. Participation terms, launch timing, and available supply or demand remain to be confirmed.
Describe who supplies calls, who receives them, and who is responsible for the customer conversation. Bring one ordinary working day to the discussion, including unresolved exceptions. This helps distinguish a private network requirement from a customer engagement need or an interest in shared marketplace participation.
Review Pulse against your existing trading relationships, Signal against your conversation workflows, and Floorline against your interest in a planned managed market. More than one may be relevant, but each needs its own scope, availability check, and commercial discussion before you make a decision.
Name the people responsible for traffic quality, customer follow-up, and financial review. Where the business spans offerings, document the information each team needs and confirm how it could be exchanged. A connected strategy does not imply automatic data sharing or a native product integration.
A service business might buy calls from its own publisher partners while a separate team handles customer inquiries. It could evaluate Pulse for those private trading relationships and Signal for the conversations that follow. The teams would agree who owns qualification, escalation, and follow-up, then confirm any required information exchange. Each product decision would remain grounded in its own operational need.
A publisher with direct buyer relationships might want to explore additional routes to market. Pulse is relevant to managing the existing private network. Floorline by Pulse is a separate, planned participation choice to discuss for broader marketplace demand. The publisher can assess that possibility without treating shared-marketplace membership as a prerequisite for running its own relationships or assuming buyers will be available.
Connect commercial rules, call delivery, and operational review.
Customer engagement teamsPlan AI conversations and follow-up around customer needs.
Call buyers and publishersChoose how to trade through your own network or explore Floorline.
Start with the network you own and the publishers and buyers you bring.
SignalScope the conversations, channels, and team responsibilities that matter to your customers.
Floorline by PulseConsider Teldrip-managed marketplace participation beyond your existing network.
Start with your primary business need. Choose Pulse to track and route inbound calls, including workflows with your own publishers and buyers. Choose Signal for inbound and outbound Voice AI and customer messaging. Floorline by Pulse is a planned managed marketplace. You do not need to adopt all three.
Pulse is software for operating a network of partners you bring. Floorline by Pulse is the planned Teldrip-managed marketplace for participation beyond that network. Its model includes monthly membership and a marketplace fee supporting vetting, fraud management, and operations. Launch and participation details remain unconfirmed.
Yes, a business can consider call commerce and customer engagement together. That is a strategic connection, not a promise of automatic Pulse-to-Signal synchronization. Discuss the handoffs, information requirements, and responsibilities involved, and ask the team to confirm any technical connection needed for your particular workflow.
Bring your business objective, an example call journey, the people involved, and a rough picture of expected activity. Note whether you already have publishers or buyers, which customer channels matter, and what must happen when an exception needs human attention. Pricing and product scope require confirmation.