Build any IVR flow
in plain English.
Describe what you need and the AI generates the full node tree — 9 node types, DTMF and speech capture, real-time validation, and instant handoff to your routing plan.
IVR Builder · medicare_qualifier
DraftFrom description to live IVR in minutes.
Describe your flow
Type or speak what the IVR should do — AI converts plain English into a complete node tree instantly.
Edit any node
Click to expand — update prompts, DTMF keys, capture variables, conditions, and routing plan targets.
Validate before shipping
Pre-flight checks catch missing connections, unreachable nodes, and uncaptured variables before callers do.
Ship with one click
Flow goes live in seconds. Draft autosaves every 2 seconds; per-node saves keep each change atomic.
Every moving part.
AI flow builder
Describe the IVR in plain English or speak it aloud — AI generates the full node tree in one step.
9 drag-and-drop node types
Start, Play, Menu, Capture, Validate, Condition, Handoff, Hang up, Transfer — drag from palette to canvas.
Real-time validation
Missing connections, unreachable branches, and uncaptured variables flagged with specific error codes before you publish.
Routing plan handoff
Qualified callers pass directly to your RTB auction — choose a routing plan right inside the Handoff node.
DTMF & speech capture
Collect DTMF keypresses or spoken input, then validate with regex, range, or enum rules before branching.
5 ready-made templates
Medicare qualifier, multi-product menu, full qualifier, simple handoff, and empty canvas — start in one click.
The teams that live by inbound calls.
Medicare qualifier
Age gate, ZIP capture, and compliance-aware handoff to the right buyer pool in one flow.
Multi-product insurance
Single inbound number that routes auto, home, life, and Medicare callers to separate routing plans.
Home services
Roofing, HVAC, and solar — capture ZIP, validate service area, route to nearest provider.
Education enrollment
Qualify program intent and capture contact preferences before connecting to an enrollment agent.
What teams always ask.
Nine types: Start, Play message, Menu (DTMF keypress), Capture input (DTMF or speech), Validate, If/Else condition, Handoff to routing plan, Hang up, and Transfer to number. Every branch must end in a terminal node — Handoff, Transfer, or Hang up — or the flow won't publish.
Type or speak a description of what the IVR should do — e.g., “Medicare qualifier for callers 65 and older, capture ZIP, then route to the auction.” The AI converts that into a fully connected node tree you can edit node by node before publishing.
Menu nodes require every connected key to have a destination node before the flow validates. If a caller presses an unmapped key, the flow replays the menu prompt up to three times before following the configured error path.
Yes — any variable captured upstream (caller_id, zip_code, age, income_band, state, gender, product) is available in downstream Validate and Condition nodes. The builder tracks reachability and flags use-before-capture errors so you catch them before callers do.
Pre-flight validation checks: missing menu connections, branches without a terminal node, conditions with unconnected sides, nodes that can never be reached, and variables used before they are captured. Each error includes a specific error code and points to the exact node to fix.
Related Pulse capabilities.
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