TELDRIP RESOURCES

Prepare your first call-routing workflow

Bring the right destinations, operating rules and fallback decisions to your demo.

Pulse · Practical guide

1. List destinations

Identify the teams or buyers that can receive calls and their operating hours. Use a small, representative example for the first evaluation.

2. Choose selection rules

Decide which calls need a fixed route and which may need dynamic selection through real-time bidding. Confirm supported configuration with the team.

3. Plan exceptions

Describe what should happen outside operating hours, when a destination does not answer, or when no eligible buyer is available.

4. Test and review

Test each intended route and its fallback using authorized test calls. Review actual outcomes before increasing traffic.

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