The Pulse call workflow
Follow a call from an inquiry through attribution, routing, exceptions and outcome review.
From inquiry to next action
- Inquiry
- Call record
- Routing
- Next action
Start with the inquiry
Review a sample campaign or landing-page visit and the tracking arrangement being evaluated.
Inspect the call record
See which fields are available, how attribution is represented, and how unknown or unmatched cases appear.
Review routing and fallback behavior
Explore a routing rule or team workflow, including an unavailable-destination example.
Review the outcome
Inspect a supported report or integration action, including how duplicates and errors are handled.
Illustrative sequence. Confirm configuration and failure handling with an authorized test before routing live calls.