AI-driven pacing that fills
every agent, every second.
Four dialer modes — Preview, Progressive, Power, and Predictive — under one AI engine. Signal learns your connect rate in real time, adjusts the pacing factor every 60 seconds, and holds occupancy at 85%+ while keeping abandonment under the TCPA 3% cap.
Predictive dialer · refi-2026-q2
LiveChoose how your team wants to dial.
Preview
Agent reviews the full lead record before the system dials. Agent-controlled pace, zero abandonment. Best for high-value accounts and ABM lists where context is critical.
Progressive
System dials the next contact the moment an agent wraps their previous call. One line per agent, no queue gap. Best for warm lists where contact quality matters more than raw volume.
Power
Three lines dialling simultaneously per agent at a fixed ratio. Maximises raw volume on large contact lists. Designed for high-throughput campaigns tolerating 5–8% abandonment.
Predictive
AI adjusts the dial ratio every 60 seconds against live connect rate and AHT. Occupancy holds near 85% while abandonment is enforced server-side at the TCPA cap. Requires 5+ agents.
The full stack of outbound intelligence.
AI Pacing Engine
Recalibrates the dial ratio every 60 seconds using live connect rate, average handle time, and real-time floor occupancy. Trained on your last 30 days of campaign data — not generic industry defaults.
AMD Filtering
Neural-model answering machine detection at 95.2% accuracy with under 1.5% false-positive rate. Three sensitivity presets — Standard, Aggressive, Conservative — plus a per-campaign confidence threshold slider.
TCPA Compliance
Server-side 3% abandonment cap, state-by-state quiet-hour enforcement, real-time national DNC scrubbing, and per-contact consent gates — all validated before each dial, not reported after.
Smart Re-dial
Signal AI schedules re-dial attempts at the times each contact has historically answered. Configurable max attempts and gap windows per disposition. Delivers +22% recovery rate vs. fixed-cadence scheduling.
Live Performance
Pacing factor, connect rate, occupancy, abandonment, and per-minute floor activity — all updated every 10 seconds. Drill from campaign-level KPIs down to individual agent status and call disposition in one view.
Campaign Builder
Seven-step wizard: dialer mode selection, contact list upload with AI column mapping, script and disposition tree, regional compliance disclosures, skill-based routing, and a scheduled launch with a best-time heatmap.
Teams where every dial has to count.
Mortgage & refi
Work large borrower lists at TCPA-safe pacing without burning your DID pool or triggering carrier spam flags mid-campaign.
Insurance carriers
Renewal, retention, and cross-sell campaigns at scale with carrier-friendly occupancy and state-level quiet-hour rules enforced automatically.
Lead networks
Consent-scrubbed outbound on aged leads with full per-source attribution and AI-sequenced re-dial scheduling that keeps response rates up across longer lists.
Customer success
Outbound check-in campaigns paced to your CSM team's actual availability — no over-dials when agents are tied up, no floor gaps when they're free.
What teams always ask.
A power dialer uses a fixed ratio — for example, always 3 lines per agent — regardless of whether the floor is busy or idle. Predictive mode adjusts the ratio every 60 seconds based on live connect rate, average handle time, and floor occupancy, so you hit maximum productivity without spiking abandonment.
Signal's neural-model AMD runs at 95.2% accuracy in Standard mode with a false-positive rate under 1.5%. Cellular voicemail detection is separately tuned at 88%+. Switch to Aggressive (higher catch rate, marginally higher false-positive) or Conservative (near-zero false-positive, lower catch rate) to match your campaign's risk tolerance.
Yes. The Campaign Builder exposes three AI pacing parameters — pacing factor range, occupancy target, and abandonment cap — all configurable per campaign. Signal's engine operates within the bounds you set and never exceeds your abandonment ceiling.
The TCPA 3% abandonment cap is enforced server-side, not by convention. When the rolling rate approaches the cap, the abandoned call guard throttles the dial ratio automatically. Supervisors cannot override this guard without creating an entry in the compliance audit log.
Yes. Signal ships native connectors for Salesforce, HubSpot, and Zoho, plus a webhook API for any CRM. Call outcomes, dispositions, and re-dial schedules sync back to the contact record in real time so reps never work from stale data.
Related Signal capabilities.
3.1× more contacts.
Same size team.
Signal's AI predictive dialer fills every agent-second while keeping your team on the right side of TCPA. Start free, scale when you're ready.
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