Who should stay on Five9
If you run a 200+ seat enterprise contact center that needs full omnichannel routing — voice, email, chat, social — and deep Salesforce Service Cloud or ServiceNow integration, Five9’s depth is real; stay. Signal is for outbound-focused teams that can’t wait months to go live, won’t commit 50 seats before seeing results, and want AI voice automation without enterprise procurement cycles.
Enterprise procurement vs same-day deployment
Five9’s published pricing starts at $119/seat (Digital) and $159/seat (Core); higher tiers are quote-only, implementations typically run 4–12 weeks with professional services, and 36-month contracts are typical (procurement data). Signal is self-serve, 3-license minimum, 7-day free trial — and includes AI Voice Agents for full-conversation automation alongside outbound dialing.
Head-to-head comparison
| Capability | Teldrip Signal | Five9 |
|---|---|---|
| Pricing | Seat-based from $24.99/seat · 7-day free trial · min 3 licenses | $119/seat (Digital) · $159/seat (Core); higher tiers quote-only; 36-month contract typical (procurement data); 50-seat minimum |
| Self-serve trial | 7-day free trial — live in ~15 min | Sales-gated; 4–12 week implementation typical |
| Seat minimum | From 3 seats (3-license minimum) | 50+ seats typical for enterprise deployments |
| AI voice agents (autonomous) | AI Voice Agents — full-conversation automation, deterministic escalation | Autonomous Voice AI Agents launched June 2025 (gen-2 June 2026) — enterprise-positioned, implementation-heavy |
| Call quality / live monitoring | Live listen, whisper & barge; AI QA scoring on every call; flagged-call review queue — included | Supervisor monitoring and QA available — enterprise-tier contact center tooling |
| Predictive dialer with AMD | Preview & Progressive (Professional, $49/seat) · Predictive & Power (Enterprise, $99/seat) — AMD filter, auto-optimization | Predictive dialing — Core plan ($159/seat) and above; a genuine strength |
| Revenue Dialer | Four-mode AI dialer + Pulse attribution native — dial campaign ROI, agent revenue, and per-call payout tracked end-to-end | Predictive dialing strong — no native revenue attribution or campaign ROI tracking |
| Omnichannel (email, chat, social) | Voice + SMS focus; email/chat on roadmap | Full omnichannel — Five9’s core strength |
| Native call attribution / DNI | Available with Teldrip Pulse (separately priced) — no third-party tracker needed | Not the product — third-party call tracking required |
| Salesforce / HubSpot | Salesforce, HubSpot, Zoho, Zendesk native | Deep Salesforce Service Cloud, ServiceNow, Microsoft integrations |
| Contract flexibility | Month-to-month available | 36-month contract typical (procurement data) |
Five9 figures verified August 2026 from five9.com and procurement data. Rows Five9 wins, we show. Report inaccuracies to corrections@teldrip.com.
MigrationThree steps, seven days
Trial account live — day one
Mirror one outbound campaign into Signal (we help). First live call in about 15 minutes — no professional services required.
Run both platforms in parallel — days 2–6
Compare contact rates, AI agent performance, and per-seat all-in cost against your Five9 evaluation. Your data, not our claims.
Port numbers and cut over — day 7
Port numbers on your timeline. You’ve lost a week, not a quarter — and you have real data to base the decision on.
What Teldrip operators report
FAQ
Five9 has WFM and omnichannel — does Signal?
Signal includes workforce management (scheduling, adherence, forecasting) natively. Omnichannel is voice + SMS today; email and chat are on the roadmap. If full omnichannel at enterprise scale is your primary requirement, Five9 is the honest recommendation — see “who should stay.”
We can’t wait months for implementation — what’s Signal’s actual setup time?
Self-serve signup, live numbers in ~15 minutes, full platform access during the 7-day trial. Most teams run their first outbound campaign within 24 hours of signing up.
Does Signal scale to 100+ seats?
Signal is seat-based (Basic $24.99 · Professional $49 · Enterprise $99 per seat/mo, min 3 licenses), hosted on 3 tier-1 carriers with 99.99% uptime — growth changes your plan, not your platform or contract structure.
Five9 is a trademark of its respective owner. Teldrip is not affiliated with or endorsed by Five9. Competitor information verified August 2026 from public sources and re-checked quarterly.
Ready to switch to
Teldrip Signal?
Signal ships AI voice agents, visual IVR, and workforce management out of the box — with outbound dialing from Professional ($49/seat). Live in hours.
7-day free trial on Signal · Cancel any time